18415 Northland Drive Big Rapids, MI 49307 231-796-7355

Frequently Asked Questions at Paris Auto Sales

Inventory and Availability

1. What types of used cars do you have available at Paris Auto Sales?

  • We offer a range of sedans, SUVs, trucks, and compacts from brands like Ford, Toyota, Honda, Dodge and Chevrolet. Please take a look at our online inventory for updates.

2. What are the most popular models currently available at Paris Auto Sales?

  • Popular models typically include the Toyota Camry, Ford F-150, and Ram 1500. Our website is regularly updated with current availability.

3. How can I check the availability of a specific car before visiting the dealership?

  • Our website provides real-time updates on our inventory. You can also call our dealership directly to ask about specific vehicles. The address and phone number are 18415 Northland Drive, Big Rapids, MI 49307. You can contact us anytime at 231-796-7355.

4. How often do you receive new inventory?

  • We update our inventory weekly with new arrivals, all inspected and prepared for sale. Sometimes, there is a wait as we often have several vehicles to get detailed and inspected. We are a small business, and we try to get them out as fast as possible.

Vehicle History and Inspection

1. Can I get a vehicle history report for the cars I'm interested in?

  • Yes, we provide a free vehicle history report upon coming to the dealership to ensure transparency and help you make an informed decision. If you choose to not come to the dealership you can purchase a Carfax for $44.99 on Carfax's website

2. What maintenance history is available for the cars on the lot?

  • We provide detailed maintenance records for each vehicle when available, allowing you to understand the car’s upkeep history. We run all of our cars through our NAPA service center. (Excludes economy lot vehicles)

3. How do you ensure the quality and reliability of your used cars?

  • Each vehicle undergoes a rigorous multi-point inspection and necessary safety repairs before being listed for sale. However, when it comes to our economy lot vehicles are sold as is.

4. Can I have a mechanic inspect the car before I make a purchase?

  • Absolutely, we encourage an independent mechanic inspection to ensure your complete satisfaction.

5. Do you sell cars that have been involved in major accidents?

  • We do not sell cars with major structural damage. All vehicles except vehicles on our economy lot are thoroughly inspected for safety and reliability.

Pricing and Financing

1. How do you determine the prices of your used cars?

  • Pricing is based on market research, vehicle condition, mileage, and features. We strive for transparency and fair pricing.

2. What are the financing options available for purchasing a used car at Paris Auto Sales?

  • We provide several financing options through local banks and credit unions, helping you find competitive rates and terms.

3. Are there any ongoing promotions or discounts on used cars at Paris Auto Sales?

  • We occasionally run promotions and discounts, particularly during holidays and special sales events.

5. Can I get a better deal if I pay cash for a car at Paris Auto Sales?

  • Our prices are the same whether you pay by cash or finance, designed to be fair regardless of payment method.

6. Can I negotiate the price of the car?

  • Our prices are generally fixed but we are open to discussions, especially when considering trade-ins or in unique circumstances.

7. Are there any fees or charges that aren't included in the sticker price of the car?

  • Excluding tax, title, license, our sticker price is comprehensive. We are transparent on all costs before finalizing the sale.

Trade-ins and Offers

1. Can I trade in my current vehicle? How is the trade-in value determined?

  • Yes, we accept trade-ins. Valuation is based on condition, market value, and demand, using tools like NADA.

Warranties and Certifications

1. Do the used cars come with a warranty? What does the warranty cover?

  • Many vehicles come with a limited warranty covering major engine and transmission components for a three months or 1,000 miles whichever comes first.

2. What warranty companies do you use?

Test Drives and Reservations

1. What is the process for test driving a car I'm interested in?

  • Bring a valid driver's license to our dealership and a copy of your insurance, and we'll set you up for a test drive in your vehicle of interest.

2. Can I reserve a car online or do I need to come to the dealership?

  • You can initiate a reservation online with a deposit, though final purchase typically requires a dealership visit. However, in special circumstances for example if a customer has disability or illness we can come to you, and make the car buying process as easy as possible for you. We strive in our commitment to the community and understand not all folks can get around.

3. How can I secure a car that I am interested in but am not ready to purchase immediately?

  • Place a refundable deposit to hold the car for a specified period, giving you time to decide without pressure.

Purchasing Process

1. How long does the purchasing process typically take once I decide on a car?

  • The process usually takes a few hours, including paperwork and financing arrangements.

2. What documents will I need to bring when purchasing a car?

  • Bring your driver's license, proof of insurance, and proof of income for financing. For trade-ins, also bring registration and title.

3. I am a first time buyer, and I've never purchased a vehicle before. What do I need?

  • Bring your drivers license, proof of insurance, two months of paystubs, checking or savings account information.

4. How do I apply for financing through Paris Auto Sales? What information is required?

  • Apply on our website or at our dealership, providing personal information, proof of income, and trade-in details.

Additional Services and Policies

1. Is there a return policy or a cooling-off period after purchasing a car?

  • Sales are final, but we discuss return options on a case-by-case basis to ensure customer satisfaction.

2. What should I know about the insurance options for the cars I am interested in?

  • Arrange your own insurance. We suggest discussing coverage options with your provider before purchase. We fully recommend Schuburg Insurance Agency located in downtown Big Rapids for competitive rates

3. Do you offer roadside assistance or additional services post-purchase?

  • Roadside assistance may be available, especially with extended service plans.

4. What are the emissions and safety standards for the used cars you sell?

  • All vehicles comply with state and federal emissions and safety standards.

Contact and Customer Support

1. Who can I contact for more information or if I have issues after the purchase?

  • Contact our customer service 231-796-7355 or Jbparisauto@gmail.com.

2. What are the dealership’s hours of operation and location?

  • We're open Monday through Friday 9 AM to 5 PM and 9am to 1pm on Saturday. Our address is located at 18415 Northland Dr, Big Rapids, MI 49307. Please visit our Google Maps listing for comprehensive step by step directions.

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